True Value Appraisal Inc.
Effective date: October 15, 2026
True Value Appraisal Inc. (“TVA,” “we,” “us,” or “our”) respects your privacy. This policy explains how we handle information collected through saintlouisareaappraiser.com and communications related to our services.
Information We Collect
We collect information you provide when requesting a quote, ordering an appraisal, contacting our office, or scheduling an inspection. This may include your name, email address, telephone number, property address, billing information, and information or documents related to your appraisal request.
Our website and its service providers may also collect technical information, such as IP address, browser type, pages visited, and cookies used to operate and protect the website.
How We Use Information
We use information to respond to inquiries, provide quotes, coordinate inspections and property access, perform appraisal services, process payments, deliver reports to authorized recipients, maintain business records, and meet applicable professional and legal obligations.
Information Sharing
We may share information with authorized staff and service providers as needed to operate our business and complete requested services. Appraisal information and reports are disclosed to clients, authorized recipients, or others as permitted or required by applicable obligations. We may also disclose information when required by law.
We do not sell your personal information.
Text Messaging and Consent
With your consent, TVA may send text messages about inspection scheduling, appointment reminders, property access, appraisal order updates, and customer service. Message frequency varies. Message and data rates may apply.
SMS consent is optional and is not a condition of purchasing services. Providing a phone number alone does not constitute consent to receive text messages.
Reply STOP to unsubscribe. After opting out, you may receive a final confirmation message. Reply HELP for assistance, or contact orderstvappraisal@gmail.com or 314-862-1644.
We do not share mobile information with third parties or affiliates for marketing or promotional purposes. We do not sell or share SMS opt-in records or consent for another party’s marketing. We may provide information to messaging service providers solely as necessary to deliver and support our messages.
Information Security and Retention
We use reasonable safeguards to protect personal information. No electronic storage or transmission method is completely secure. We retain information as needed to provide services, maintain required appraisal and business records, resolve disputes, and fulfill applicable obligations.
Your Choices
You may contact us to request access to or correction of your information, or to request deletion. Some information must be retained for professional, legal, or business recordkeeping purposes. You may disable cookies through your browser, although some website features may be affected.
Third-Party Links
Our website may link to other websites. Their privacy practices are governed by their own policies.
Policy Updates
We may update this policy. Changes will be posted on this page with an updated effective date.
Contact Us
True Value Appraisal Inc.
11628 Old Ballas Road, Suite 328
Saint Louis, MO 63141
Email: orderstvappraisal@gmail.com
Phone: 314-862-1644